Octotel is currently experiencing the following issue:
Start Date & Time: 11/08/2026 14:12
Affected Area/s: Plett
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (14/08/2026 09:05):
Octotel confirmed that this outage was resolved on 11/08/2026 18:47. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 11/08/2026 17:35
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update: 11/08/2026 16:15
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update: 11/08/2026 15:54
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update: 11/08/2026 15:13
Octotel team is observing an issue affecting certain customers in the Plettenberg Bay area.
#Plett #Octotel #Outage
