Octotel is currently experiencing the following issue:
Start Date & Time: 27/10/2025 @ 15:22
Affected Area: Pletternberg
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update 28/10/2025 @16:12
Octotel confirmed that this outage was resolved on 28/10/2025 @15:12. Please restart your devices and contact our Support Team should you still experience connection issues.
Update 28/10/2025 @15:12
Octotel technicians are observing an issue affecting services at the Plettenberg Bay aggregation node.
Update 28/10/2025 @11:25
Octotel technicians are observing services for Plett node is stable on the primary path at the moment, however technicians have observed an issue on the alternative path.
.
Update 27/10/2025 @18:23
Techs have arrived at site and are currently localising the break. No ETR is available as yet.
Update 27/10/2025 @17:21
Technicians remain en route to site. ETA ~19:00
Update 27/10/2025 @16:20
Octotel technicians have identified a break and are en route to site currently. No ETA/ETR is available as yet.
#Platternberg #Octotel #Outage
