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Vumatel is currently experiencing the following issue:
Start Date & Time: 27/05/2024 @ 14:59
Affected Area/s: Phoenix Zone 24
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (02-07-2024 @ 14:34):
Vumatel confirmed that this outage was resolved on 29-05-2024 @ 18:40. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/05/2024 @ 09:06):
Vumatel's teams are trying to get slack on the feeder. More updates to follow.
Update (28/05/2024 @ 08:10):
Awaiting civil team to arrive with stock.
Update (27/05/2024 @ 21:49):
Repairs on hold due to safety reasons.
Update (27/05/2024 @ 17:12):
Technicians are on site tracing back to localize fault. There is still no ETR at this stage.
#PhoenixZone24 #Vumatel #Outage
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