Vumatel is currently experiencing the following issue:
Start Date & Time: 05/09/2025 @10:22
Affected Area/s: Phoenix, Zone 24, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 05/09/2025 @ 21:30. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (05/09/2025 @ 19:47):
Technicians are still busy attending to the services that remain down.
Update (05/09/2025 @ 18:40):
Technicians are attending to the services that remain down
Update (05/09/2025 @ 17:26):
Splicing in progress
Update (05/09/2025 @16:31):
Technicians have completed floating, Prepping has started.
Update (09/05/2025 @15:23):
Technicians are currently conducting a cable audit
Update (09/05/2025 @14:28):
Technicians are floating in a new cable
Update (09/05/2025 @13:31):
Team has arrived onsite with stock and audit preparations are set to start shortly
Update (09/05/2025 @12:08):
Team has assessed the damage and is now on route to the office to collect required stock
Update (09/05/2025 @11:23):
Team has detected a suspected outage and is currently investigating to determine the cause and implement a resolution
#Phoenix, #Zone24, #Durban #Vumatel #Outage
