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Phoenix Zone 20 - INC-000003943

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Vumatel is currently experiencing the following issue:

Start Date & Time: 28/10/2024 @ 12:30
Affected Area/s: Phoenix Zone 20
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (31/10/2024 08:36):
Vumatel confirmed that this outage was resolved on 28/10/2024 18:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.


Update (28/10/2024 @ 18:18):
Vumatel confirmed that this outage was resolved on 28/10/2024 @ 18:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (28/10/2024 @ 15:43):
Vumatel technicians are busy with splicing, repairs in progress . More updates to follow.

Update (28/10/2024 @ 14:41):
Technicians are Prepping Link Joint. More updates to follow.

Update (28/10/2024 @ 14:35):
Technicians are preparing the joints for splicing. More updates to follow.


Update (28/10/2024 @ 13:26):
Civil team has arrived and work has commenced. More updates to follow.

Update (28/10/2024 @ 12:19):
Vumatel Technicians are on site localising the fault. More updates to follow.

#AffectedArea #PhoenixZone20 #Outage

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