Vumatel is currently experiencing the following issue:
Start Date & Time: 27/05/2026 @14:01
Affected Area/s: Phoenix Zone 19
Impact: Customers may experience noconnectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (29/05/2026 08:22):
Vumatel confirmed that this outage was resolved on 28/05/2026 17:46. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/05/2026 @ 13:44):
Vumatel technicians advised associated tickets are being tested to ensure no further work is required.
Update (28/05/2026 @ 12:37):
Vumatel technicians are still busy with the links still down.
Update (28/05/2026 @ 11:26):
Vumatel technicians attending to services that remain down.
Update (28/05/2026 @ 10:48):
Vumatel technicians are still busy with the links still down.
Update (28/05/2026 @ 09:13):
Vumatel technicians attending to services that remain down.
Update (28/05/2026 @ 09:12):
Vumatel technicians associated tickets are being tested to ensure no further work is required.
Update (28/05/2026 @ 08:48):
Vumatel technicians are onsite managing fallouts.
Update (28/05/2026 @ 07:21):
Vumatel technician team is 20 mins away.
Update (27/05/2026 @ 23:50):
Vumatel technicians repairs have been deferred to tomorrow. Vumatel team will attend to the remaining fallouts in the morning.
Update (27/05/2026 @ 22:41):
Vumatel technicians remaining down services are being attended to.
Update (27/05/2026 @ 22:40):
Vumatel technicians associated tickets are being tested to ensure no further work is required.
Update (27/05/2026 @ 21:18):
Vumatel technicians splicing still in progress.
Update (27/05/2026 @ 20:37):
Vumatel technicians splicing in progress.
Update (27/05/2026 @ 18:52):
Vumatel technicians prepping to splice in progress.
Update (27/05/2026 @ 17:55):
Vumatel technicians civil team has arrived and work has commenced.
Update (27/05/2026 @ 17:14):
Vumatel technicians on route to site.
Update (27/05/2026 @ 16:35):
Vumatel technicians had an incident with their vehicle on route to site arranging for alternative.
Update (27/05/2026 @ 15:59):
Vumatel technicians enroute to site 30 mins away.
Update (27/05/2026 @ 15:02):
Vumatel technicians are enroute to collect stock.
#Phoenix Zone 19 #Vumatel #Outage