There was a problem loading the comments.

Phoenix Zone 19- INC-000031250

Support Portal  »  Fibre  »  Viewing Article

  Print

Vumatel is currently experiencing the following issue:

 

Start Date & Time: 27/05/2026 @14:01

Affected Area/s: Phoenix Zone 19

Impact: Customers may experience noconnectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (29/05/2026 08:22):  

 Vumatel confirmed that this outage was resolved on 28/05/2026 17:46. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

 

 

Update (28/05/2026 @ 13:44):

Vumatel technicians advised associated tickets are being tested to ensure no further work is required.

 

Update (28/05/2026 @ 12:37):

Vumatel technicians are still busy with the links still down.

 

Update (28/05/2026 @ 11:26):

Vumatel technicians attending to services that remain down.

 

Update (28/05/2026 @ 10:48):

Vumatel technicians are still busy with the links still down.

 

Update (28/05/2026 @ 09:13):

Vumatel technicians attending to services that remain down.

 

Update (28/05/2026 @ 09:12):

Vumatel technicians associated tickets are being tested to ensure no further work is required.

 

Update (28/05/2026 @ 08:48):

Vumatel technicians are onsite managing fallouts.

 

Update (28/05/2026 @ 07:21):

Vumatel technician team is 20 mins away.

 

Update (27/05/2026 @ 23:50):

Vumatel technicians repairs have been deferred to tomorrow. Vumatel team will attend to the remaining fallouts in the morning.

 

Update (27/05/2026 @ 22:41):

Vumatel technicians remaining down services are being attended to.

 

Update (27/05/2026 @ 22:40):

Vumatel technicians associated tickets are being tested to ensure no further work is required.

 

Update (27/05/2026 @ 21:18):

Vumatel technicians splicing still in progress.

 

Update (27/05/2026 @ 20:37):

Vumatel technicians splicing in progress.  

 

Update (27/05/2026 @ 18:52):

Vumatel technicians prepping to splice in progress.

 

Update (27/05/2026 @ 17:55):

Vumatel technicians civil team has arrived and work has commenced.

 

Update (27/05/2026 @ 17:14):

Vumatel technicians on route to site.

 

Update (27/05/2026 @ 16:35):

Vumatel technicians had an incident with their vehicle on route to site arranging for alternative.  

 

Update (27/05/2026 @ 15:59):

Vumatel technicians enroute to site 30 mins away.  

 

Update (27/05/2026 @ 15:02):

Vumatel technicians are enroute to collect stock.  

 

#Phoenix Zone 19 #Vumatel #Outage


Share via

Related Articles

© Cool Ideas