Vumatel is currently experiencing the following issue:
Start Date & Time: 10/10/2025 @14:36
Affected Area/s: Phoenix Zone 11
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/10/2025 09:13):
Vumatel confirmed that this outage was resolved on 11/10/2025 20:55. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/10/2025 @ 10:54):
As per Region Links are restoring we busy checking some fallouts. More updates to follow.
Update (11/10/2025 @ 09:01):
Almost done redoing the joint. More updates to follow.
Update (11/10/2025 @ 07:53):
Technicians are onsite re auditing the joint. More updates to follow.
Update (11/10/2025 @ 07:43):
Technicians have been dispatched to localise fault. More updates to follow.
Update (10/10/2025 @ 22:24):
Repairs deferred to tomorrow. More updates to follow.
Update (10/10/2025 @ 22:00):
Remaining down services are being attended to. More updates to follow.
Update (10/10/2025 @ 21:58):
Associated tickets are being tested to ensure no further work is required. More updates to follow.
Update (10/10/2025 @ 21:53):
Splicing in progress almost complete. More updates to follow.
Update (10/10/2025 @ 21:09):
Technicians are auditing joint B. More updates to follow.
Update (10/10/2025 @ 20:15):
Splicing in progress: Joint A splicing complete. More updates to follow.
Update (10/10/2025 @ 18:58):
Floating 100% prep and splice for joint A started. More updates to follow.
Update (10/10/2025 @ 17:42):
Floating 40% cable stuck team digging to release it. More updates to follow.
Update (10/10/2025 @ 17:34):
Teams onsite from getting stock. More updates to follow.
#PhoenixZone11 #Vumatel #Outage
