Vumatel is currently experiencing the following issue:
Start Date & Time: 30/07/2025 @ 08:10
Affected Area/s: Phoenix Zone 11
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (31/07/2025 @15:54):
Vumatel confirmed that this outage was resolved on 31/07/2025 @15:54. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (31/07/2025 @ 09:16):
Technicians are making progress with the remaining cases. Next update will be provided at 17:00
Update (31/07/2025 @ 09:16):
Technicians are actively working on the remaining cases, further feedback will be provided at 13:00.
Update (31/07/2025 @ 09:16):
Techicians are still working on the fallout cases .
Update (31/07/2025 @ 08:00):
Technicians are onsite attending to the services that remain down.
Update (30/07/2025 @ 18:07):
NWI is on hold, Technicians will attend the remaining fallouts tomorrow morning . More updates to follow.
Update (30/07/2025 @ 16:56):
Remaining down services are being attended to. Next update at 19h00 . More updates to follow.
Update (30/07/2025 @ 16:07):
Teams are finalizing the splicing process . More updates to follow.
Update (30/07/2025 @14:36):
Teams are onsite, splicing is in progress
#PhoenixZone11 #Vumatel #Outage
