Vumatel Reach is currently experiencing the following issue:
Start Date & Time: 01/02/2025 @ 16:05
Affected Area/s: Phoenix Zone 08
Impact: Customers may experience no connectivity.
Vumatel technicians have identified a fibre break in the area. There is no ETR at the moment.
Update (02/02/2025 @ 15:22):
Vumatel confirmed that this outage was resolved on 02/02/2025 @ 15:22. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (02/02/2025 @ 08:48):
Vumatel technicians confirmed that the civil team is on site busy with civil work. There is no ETR at the moment. More updates to follow.
Update (02/02/2025 @ 07:57):
Vumatel technicians are on site resuming repairs. More updates to follow.
Update (01/02/2025 @ 17:33):
Vumatel technicians confirmed that repairs were deferred to tomorrow. More updates to follow.
#Phoenix #VumatelReach #Outage
