Vumatel is currently experiencing the following issue:
Start Date & Time: 17/06/2025 @ 13:37
Affected Area/s: Phoenix, Zone 18, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/06/2025 07:54):
Vumatel confirmed that this outage was resolved on 19/06/2025 17:33. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 18/06/2025 18:09
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Repairs on hold due to safety reasons
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Update: 18/06/2025 17:27
Remaining down services are being attended to
Update: 18/06/2025 16:50
Team has discovered another fibre break
Update: 18/06/2025 13:48
Floating in progress but 1st joint splicing has started
Update: 18/06/2025 11:35
Technicians are floating in a new cable
Update: 18/06/2025 10:19
Awaiting civil team to arrive
Update: 18/06/2025 08:17
Technicians have been dispatched to localise fault
Update: 17/06/2025 18:05
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Repairs on hold due to safety reasons
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Update: 17/06/2025 14:28
Technicians are preparing the joints for splicing
Update: 17/06/2025 13:37
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Technicians notified of possible outage
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#PhoenixZone18, #Durban #Vumatel #Outage
