Vumatel is currently experiencing the following issue:
Start Date & Time: 17/11/2025 @ 15:42
Affected Area/s: Phoenix Zone 06; Phoenix Zone 04 Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (18/11/2025 @ 02:24):
Vumatel confirmed that this outage was resolved on 18/11/2025 @ 02:24. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (17/11/2025 @ 00:35):
Vumatel technicians are attending to the services that remain down
Update (17/11/2025 @ 23:02):
Splicing of distribution routes still in progress 80%
Update (17/11/2025 @ 21:40):
Vumatel technician is now splicing the distribution cable — 60% complete.
Update (17/11/2025 @ 20:40):
Splicing is still in progress — 40% completed.
Update (17/11/2025 @ 19:27):
Splicing has started 20% complete
Update (17/11/2025 @ 18:13):
Preparation is 90% complete.
Update (17/11/2025 @ 17:22):
Vumatel technicians are preparing the joints for splicing
Update (17/11/2025 @ 16:13):
Vumatel technicians are currently auditing the joint
#Phoenix #Zone06; #Phoenix #Zone04 #Durban #Vumatel#Outage
