Vumatel is currently experiencing the following issue:
Start Date & Time: 04/12/2024 09:58
Affected Area/s: Phoenix Zone 06, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (10/12/2024 13:25):
Vumatel confirmed that this outage was resolved on 06/12/2024 11:59. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 04/12/2024 17:26
It is raining now we currently have no spares on the route to use
Update: 04/12/2024 15:29
| Feeding fiber losses back in spec but still losses on some lines . Currently tracing all splices upstream | |
Update: 04/12/2024 14:27
Kinked fibre corrected, splicing in progress.
Update: 04/12/2024 11:10
Technicians are on site localising the fault. Feeder levels testing
Update: 04/12/2024 10:14
Technicians are on site localising the fault
#PhoenixZone06 #Vumatel #Outage