Vumatel is currently experiencing the following issue:
Start Date & Time: 14/05/2026 @ 18:20
Affected Area/s:Phoenix Zone 06, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/05/2026 @ 12:19):
Vumatel confirmed that this outage was resolved on 15/05/2026 @ 12:19. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (15/05/2026 @ 12:08):
Splicing has been completed, and the cases are currently being tested
Update (15/05/2026 @ 10:49):
Vumatel splicing has started
Update (15/05/2026 @ 09:44):
Vumatel technicians discovered that the cable has been damaged by rats,and are now prepping to resplice
Update (15/05/2026 @ 08:56):
Vumatel technicians are on site investigating
Update (14/05/2026 @ 18:54):
Repairs have been deferred, and the technicians will investigate the reported fault tomorrow morning. . More updates to follow.
#PhoenixZone06 #Durban #Vumatel #Outage
