Vumatel is currently experiencing the following issue:
Start Date & Time: 12/11/2025 @ 09:52
Affected Area/s:Phoenix Zone 04, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12/11/2025 @20:46):
Services have restored. Maintenance teams attending cases which remain down.
Update (12/11/2025 @18:24):
Technicians are attending to the services that remain down
Update (12/11/2025 @17:30):
Technicians are attending to the services that remain down
Update (12/11/2025 @ 15:33):
Vumatel technicians attending cases that remain down
Update (12/11/2025 @ 14:58):
Splicing progress:
T1 done
T2 done
T3 done
T4 done
T5 done
T6 done
T7 done
T8 done
T9
T10
Update (12/11/2025 @ 14:55):
Vumatel technicians are actively working on the remaining fallout cases. Further updates will be provided at 18:00
Update (12/11/2025 @ 12:50):
Vumatel Technicians are still busy splicing. ). More updates to follow.
Update (DD/MM/YYYY @ 00:00):
Vumatel Technicians have returned to site and have started with splicing work . More updates to follow.
Update (12/11/2025 @ 10:49):
Vumatel Technicians are currently on route to collect repair stock
Update (12/11/2025 @ 10:32):
Vumatel Technicians are on site investigating.
#PhoenixZone04 #Durban #Vumatel#Outage
