Openfibre is currently experiencing the following issue:
Start Date & Time: 02/11/2026 @ 16:01
Affected Area: Palms Value Centre
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (03/11/2026 @18:34)
Services have been restored.
Update: 03/11/2026 13:03
Openfibre technicians experienced a slight delay due to being assigned to attend to another fault. The team has since provided a revised ETA of 13:30 to 14:00.
We will continue to follow up with the relevant teams to ensure that the revised ETA is met and will keep you updated on any further developments.
Update: 03/11/2026 06:56
Openfibre is currently awaiting confirmation of an estimated time of arrival (ETA) for technicians to attend site.
Once the ETA has been confirmed, we will share a further update accordingly.
Update: 03/11/2026 04:01
Due to access constraints onsite teams will be dispatched in the morning, further updates to follow
Please accept our sincere apologies for any inconvenience this may have caused.
The team is continuing with testing to identify the precise location of the cable break.
#PalmsValueCentre #Openfibre #Outage
