Openfibre is currently experiencing the following issue:
Start Date & Time: 05/04/2026 @ 02:44
Affected Area: Palms Value Centre
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (05/04/2026 @ 19:25):
Openfibre confirmed that this outage was resolved on 05/04/2026 @ 19:25 Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (05/04/2026 @ 13:10):
Kindly note due to the level of damage the technicians has advised repairs are taking longer than expected , an ETA of 18:00PM has been provided due to the severity of cable damage.
Update (05/04/2026 @ 06:17):
Openfibre technicians are still on site and splicing is still underway for permanent fix. ETR provided is 11:00AM due to the damage to multiple fibre cables
#PalmsValueCentre#Openfibre #Outage
