Evotel is currently experiencing the following issue:
Start Date & Time: 08/06/2025 @ 14:02
Affected Area/s: Odendaalsrus
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (10/06/2025 @ 08:10):
Evotel confirmed that this outage was resolved on 10/06/2025 @ 08:10. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update(09/06/2025 @ 20:05):
Technicians are working to restore regular service to the area. We apologise for the ongoing disruptions to regular service.
Next update: 8am
Update(09/06/2025 @ 16:47):
Technicians are working to restore regular service to the area. We apologise for the ongoing disruptions to regular service.
Update(09/06/2025 @ 14:16):
Further investigations are underway as faults are being repaired. The damage to the main line is extensive and we are currently testing for stability before moving the network onto main lines.
Next update: 5pm
Update(09/06/2025 @ 13:56):
Services to the area are being restored and final checks are being run. Normal service can be expected shortly.
Next update: 5pm
Update(09/06/2025 @ 10:55):
Multiple faults along the backhaul are slowing the progress of repairs.
Our back up line is up, however it may provide degraded service. We apologies for the inconvenience caused.
Update(09/06/2025 @ 07:47):
Multiple faults along the backhaul are slowing the progress of repairs
Our back up line is up, however it may provide degraded service. We apologise for the inconvenience caused.
Next update: 11AM or sooner.
Update(08/06/2025 @ 19:57):
Repairs on the main line are under way.
Our back up line is up, however it may provide degraded service. We apologise for the inconvenienced caused and we aim to have regular service restored tonight. Delays will be communicated.
Next update: 8AM or sooner.
Update(08/06/2025 @ 17:05):
Repairs on the main line are under way. Our back up line is up, however it may provide degraded service.
Next update: 8PM
#Odendaalsrus #Evotel #Outage