Evotel is currently experiencing the following issue:
Start Date & Time: 19/08/2025 @ 18:25
Affected Area/s: Odendaalsrus
Impact: Customers may experience slow/intermittent connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (20/09/2025 @ 14:59):
Evotel confirmed that this outage was resolved on 20/09/2025 @ 14:59. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/09/2025 @ 13:23):
Preparations have officially started on site at the first joint while hauling operations continue at the second joint. We'll continue providing updates on the progress. Thank you for your patience.
Next Update: 17:00
Update (20/09/2025 @ 10:40):
Cable repairments on site are currently underway in an effort to fully restore all services in the area. We will keep everyone posted on the progress. Thank you for your patience while we work on this issue.
Next Update: 14:00
Update (20/09/2025 @ 08:19):
Our team is currently on site working to fully restore all services. We'll keep everyone updated on the progress. Thank you for your patience.
Next Update: 11:00
Update: 19/08/2025 @ 19:45
We are seeing signs of stabilisation however our team is closely monitoring the situation and will share further updates if anything changes. Thank you for your continued patience and support.
#Odendaalsrus #Evotel #Outage