Octotel is currently experiencing the following issue:
Start Date & Time: 16/07/2025@ 07:44
Affected Area/s: Northridge
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (16/07/2025 @ 13:17):
Octotel confirmed that this outage was resolved on 16/07/2025 @ 13:17. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (16/07/2025 @ 11:16):
Site remains up and at risk as it continues to run on backup power solution. No ETR on grid power restoration.. More updates to follow.
Update (16/07/2025@ 09:31)
Techs arrived at site, finding a municipal power issue affecting the site. Site is currently using backup power, and we are seeing services have restored however remain at risk until grid power is restored.
Engineers are monitoring for stability.
#Northridge #Octotel #Outage
