Vumatel is currently experiencing the following issue:
Start Date & Time: 04-01-2025 @ 10:16
Affected Area: Newlands East Zone 03
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Technicians will continue attending the remaining cases this morning
Update (09/01/2025 07:50):
Vumatel confirmed that this outage was resolved on 08/01/2025 13:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update:(08/01/2025 13:19)
Technicians have restored services
Update:(08/01/2025 11:36)
Technicians are actively engaged in resolving the outstanding fallout cases, with a focused commitment to efficiency and minimizing any potential disruptions.
Update:(08/01/2025 10:23)
Technicians are diligently working on resolving the remaining fallout cases, prioritizing efficiency and minimizing any potential disruptions.
Update: (08/01/2025 09:02)
Technicians are enroute addressing the outstanding fallout cases
Update:(08/01/2025 07:04)
Technicians will continue attending the remaining cases this morning
Update (07/01/2025 @ 18:51):
| Incident will be placed on hold until tomorrow morning. |
Update (07/01/2025 @ 17:29):
Technicians are still onsite working on restoring services
Update (07/01/2025 @ 15:20):
Technicians are attending to tickets individually. More updates to follow.
Update 07/01/2025 14:03
Technicians are actively addressing the outstanding fallout cases to ensure swift resolution and minimal disruption.
Update 07/01/2025 12:34
Technicians are still attending the remaining fallout cases
Update 07/01/2025 11:34
Technicians are attending to the services that remain down
Update: 07/01/2025 09:28
| Technicians just arrived on site, repairs will commence |
Update: 07/01/2025 08:37
Technicians are currently en-route to retrieve the necessary stock to continue with repairs
Update: 07/01/2025 07:42
| Technicians will continue with repairs this morning |
Update: 06/01/2025 13:58
Splicing in progress, 6 tubes left to be spliced.
Update: 06/01/2025 13:22
Splicing in progress, 10 tubes remaining.
Update: 06/01/2025 12:24
Technicians are currently still busy with splicing
Update: 06/01/2025 10:54
Technicians are still busy splicing
Update: 06/01/2025 09:52
Splicing in progress
Update: 06/01/2025 09:19
Tech on site, splicing in progress
Update: 05/01/2025 17:02
Repairs on hold due to safety reasons
Update: 05/01/2025 14:59
Splicing in progress, 9 tubes spliced.
Update: 05/01/2025 14:58
9 tubes Spliced, Splicing in progress.
Update: 05/01/2025 09:40
Technicians are preparing the joints for splicing
Update: 04/01/2025 15:40
Civil team to collect stock tomorrow morning.
Update: 04/01/2025 15:39
Technicians are enroute to collect stock
Update: 04/01/2025 15:27
Technicians have found the break to be 288F cable damaged inside
Update: 04/01/2025 13:26
so far test has been done from control joint
Update: 04/01/2025 12:05
Technicians are on site localising the fault
Update: 04/01/2025 11:34
Technicians notified of possible outage
#NewlandsEastZone03 #Vumatel #Outage
