Vumatel is currently experiencing the following issue:
Start Date & Time: 26/05/2025 12:35
Affected Area/s: Newlands East Zone 06; Newlands East Zone 04; Newlands East Zone 05
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 28/05/2025 15:40
Technicians are preparing a second layer of the cable, and they will resume with splicing
Update: 28/05/2025 14:41
Splicing in progress on tube 12 and tube 7
Update: 28/05/2025 14:41
Splicing work is ongoing on Tube 12 and Tube 7
Update: 28/05/2025 13:24
Technicians have commenced splicing on Tube 10 and are preparing to begin Tube 6
Update: 28/05/2025 12:25
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Splicing in progress on tube 8 and tube 4 |
Update: 28/05/2025 11:21
45% splicing completed on tube 3; Tube 5 prepping is underway
Update: 28/05/2025 10:04
Splicing of the third tube is in progress
Update: 28/05/2025 09:24
Onsite teams are back, and repair work is underway
Update: 27/05/2025 17:45
Repair on hold due to safety reasons, technicians will continue with repairs tomorrow morning.
Update: 27/05/2025 17:06
Technicians are preparing to splice.
Update: 27/05/2025 15:32
The Floater has arrived onsite
Update: 27/05/2025 14:00
The team is currently awaiting the arrival of the floater onsite
Update: 27/05/2025 12:40
Teams discovered another point of break and have requested a new cable to be floated
Update: 27/05/2025 11:49
Technicians are busy with Splicing
Update: 27/05/2025 10:23
Splicing in Progress
Update: 27/05/2025 09:32.
Technicians have arrived onsite to continue with the ongoing repairs.
Update: 27/05/2025 08:17
Technicians will be back on site this morning to continue with repairs.
Update (26/05/2025 @ 19:16):
Technicians have found point of break they will pull slack and splice first thing tomorrow morning.
Update (26/05/2025 @ 15:52):
Technicians are current troubleshooting a 288f feeder cable . More updates to follow.
Update: 26/05/2025 @17:32
The team is checking for light on the fibres to open the right place to identify where exactly the break is as the cable is damaged in different places.
Update: 26/05/2025 @14:52
Team is still troubleshooting, there's an ongoing construction taking place onsite causing delays in troubleshooting
Update: 26/05/2025 @13:48
Technicians are on site localizing the fault
Update: 26/05/2025 @12:50
Technicians notified of possible outage
#NewlandsEastZone06 #NewlandsEastZone04 #NewlandsEastZone05 #Vumatel #Outage
