Evotel is currently experiencing the following issue:
Start Date & Time: 16/06/2026 @ 08:14
Affected Area: Newcastle
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (17/06/2026 @16:52)
Service to the area has been restored. Thank you for your patience.
Update (16/06/2026 @ 13:37)
Significant progress has been made in restoring service to the community. The technical team is still on-site splicing the damaged cable and affected clients are gradually beginning to reconnect as restoration efforts continue. We plan to have all clients reconnected by the end of the day. We appreciate your patience and understanding while our team works to restore services as quickly and safely as possible.
Next update: 5PM
Update (16/06/2026 @ 10:45)
Our technical team is still on-site splicing the damaged cable and affected clients are gradually beginning to reconnect as restoration efforts continue. Efforts are progressing well and we hope to have restored service soon. We appreciate your patience and understanding while our team works to restore services as quickly and safely as possible.
Next update: 2PM
Update (16/06/2026 @ 16:51)
Evotel technical team is back on-site splicing the damaged cable. Restoration efforts are progressing well and we hope to have all the affected clients reconnected soon. We appreciate your patience and understanding while our team works to restore services as quickly and safely as possible.
Next update: 11AM
Update (16/06/2026 @ 16:51)
Splicing of the damaged cable is well underway and as splicing continues, affected clients should gradually begin to reconnect. Restoration efforts are progressing well and we hope to have all the affected clients reconnected soon. We appreciate your patience and understanding while our team works to restore services as quickly and safely as possible.
Next update: 8AM
Update (16/06/2026 @ 13:43)
Evotel technical team has identified vandalism as the cause of the network disruption. Splicing of the damaged cable is well underway and as splicing continues, affected clients should gradually begin to reconnect.. We appreciate your patience and understanding while our team works to restore services as quickly and safely as possible.
Next update: 5PM
Update (16/06/2026 @ 10:43)
Evotel technical team has identified vandalism as the cause of the network disruption. The team is currently preparing to begin splicing the damaged cable and restore connectivity to affected clients. As splicing continues, affected clients will gradually begin reconnecting. We appreciate your patience and understanding while our team works to restore services as quickly and safely as possible.
Next update: 2PM
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