Evotel is currently experiencing the following issue:
Start Date & Time: 23/06/2025 10:32
Affected Area/s: Newcastle
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (26/06/2025 @ 13:58):
Evotel confirmed that this outage was resolved on 26/06/2025 @ 13:58. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/06/2025 @ 10:59):
Technicians are still actively repairing the damaged distribution cable and we hope to restore connection soon,
Next update: 5pm or sooner
Update: 24/06/2025 07:57
Clients are gradually restoring and technicians will be back on site this morning to continue with repairs.
Update: 23/06/2025 19:57
Municipality has damaged a cable and technicians are actively working on the repair and we hope to restore connection soon.
Update (23/06/2025 @ 14:00):
Technicians are actively working on the repair and we hope to restore connection soon.
Next update: 5pm
#Newcastle #Evotel #Outage
