Evotel is currently experiencing the following issue:
Start Date & Time: 16/01/2025 10:49
Affected Area/s: Newcastle
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (22/01/2025 10:11):
Evotel confirmed that this outage was resolved on 18/01/2025 14:01. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (18/01/2025 @ 11:13):
We are aware of the break in New Castle ,our majority of clients are back up. Our technicians are working actively to restore the network . More updates to follow.
Update (16/01/2025 @ 16:58):
We are aware of the break in Aviary Hill and Schuinshoogte. Technicians are investigating the cause and we hope to have the connection restored soon.
Next update: 2pm . More updates to follow.
Update: 16/01/2025 13:58
Technicians are investigating the cause and we hope to have the connection restored soon.
Next update: 5pm
Update: 16/01/2025 10:49
We are aware of the break in Aviary Hill and Schuinshoogte. Technicians are investigating the cause and we hope to have the connection restored soon .
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