Newcastle - Aviary Hill

Evotel is currently experiencing the following issue:

Start Date & Time: 21/08/2024 @ 11:09
Affected Area: Newcastle, Aviary Hill
Impact: Customers may experience no connectivity.

Update (22/08/2024 09:09:
confirmed that this outage was resolved on 22/08/2024 09:00. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (22/08/2024 07:37)
Regrettably,
splicing was not able to be completed last night. Technicians are back on site
and we expect resolution this morning.

Update (21/08/2024 @ 19:49)
Our technicians are actively working to restore affected clients - we expect full restoration this evening.
Next update: 8am

Update (21/08/2024 @ 16:55)
Evotel technicians are on site and work is ongoing.
Update (21/08/2024 @ 16:21)
Municipal work on site is preventing repairs from beginning. We are monitoring the situation and we will keep the community updated of further delays.
Next update: 8pm or sooner.


Update (21/08/2024 @ 13:51)


The cause of the outage has been identified. Municipal work in the area has damaged our lines. Repairs are being implemented, but we currently do not have a clear time line on restoration.
Next update: 5pm or sooner.

Evotel technicians are currently investigating. There is no ETR at the moment.

#Newcastle #AviaryHill #Evotel #Outage