Cool Ideas and Vodacom is currently experiencing the following issue:
Start Date & Time: 10/12/2025 @ 14:29
Affected FNO/s: Vodacom 5G
Affected Area/s: National
Impact: Customers may experience no connectivity.
Cool Ideas and Vodacom Engineers are currently investigating. There is no ETR at the moment.
Update: 12/12/2025 07:16
Please note there's still a pending feedback from VC.
Update: 11/12/2025 21:56
Coolideas team has been troubleshooting with Vodacom.
The issue is still present and VC has escalated the issue to be investigated further. No ETA.
Update: 11/12/2025 19:39
VC is still working on the issue. Still no ETA.
Update: 11/12/2025 17:07
The issue has been escalated to VC again for resolution.
Update: 11/12/2025 14:58
Please note Coolideas team still awaiting feedback from Vodacom
Update: 11/12/2025 12:45
Vodacom has confirmed that the fault has been escalated to their network team to investigate.
Update: 11/12/2025 10:50
Kindly note investigations are still ongoing
Update: 11/12/2025 08:27
Customers may experience no connectivity should their equipment restart.
#Vodacom5G #Outage
