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Vumatel is currently experiencing the following issue:
Start Date & Time: 23/11/2024 @15:30
Affected Area/s: Naledi Phase 3; Phiri
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 25/11/2024 @ 17:07. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
(25/11/2024 @16:08):
Technicians are attending to the services that remain down
(25/11/2024 @15:59):
Technicians are reducing the remaining open cases working towards
(25/11/2024 @14:11):
Technicians are attending to the services that remain down
Update (25/11/2024 @12:43):
Technicians are still troubleshooting losses
Update (25/11/2024 @12:33):
Remaining down services are being attended to
Update (25/11/2024 @12:27):
Associated tickets are being tested to ensure no further work is required
Update (25/11/2024 @11:06):
Technicians are still busy with troubleshooting losses
Update (25/11/2024 @09:58):
Technicians are troubleshooting losses
Update (25/11/2024 @08:34):
Technicians are on site to resume work
Update (23/11/2024 @19:46):
Technicians will continue with repairs tomorrow morning
#NalediPhase3 #Phiri #Vumatel #Outage
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