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Naledi Phase 2 - INC-000023391

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Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 10/09/2025 @ 07:14

Affected Area/s: Naledi Phase 2 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Vumatel confirmed that this outage was resolved on 11/09/2025 @ 17:55. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (11/09/2025 @17:16):

 The team is still busy attending to remaining fallouts  

 

Update (11/09/2025 @15:31):

 Team is still busy attending to remaining fallout  

 

Update (11/09/2025 @14:35):

Team is still busy attending to remaining fallout  

 

Update (11/09/2025 @12:07):

Team is still busy with repairs, next update will be at 14:00  

 

Update (11/09/2025 @ 07:50):

Teams are working on the remaining down cases. Next update will be provided at 12:00.  

 

Update (10/09/2025 @ 21:38)

Technicians will attend to the remaining cases tomorrow morning.  

 

Update (10/09/2025 @ 20:56)

Splicing completed. The remaining cases are being tested.  

 

Update (10/09/2025 @19:30)

Technicians are splicing tube 10  

 

Update (10/09/2025 @18:40)

The first side is done splicing. Splicing tube 8 on the second side.  

 

Update (10/09/2025 @17:47)

Splicing tube 11 on the first side and splicing tube 5 on the second side  

 

Update (10/09/2025 @16:45)

Stock has arrived on site and technicians are still auditing

 

Update (10/09/2025 @16:34)

 First side is splicing tube 10
Second side is splicing tube 4  

 

Update (10/09/2025 @15:32)

 First side is splicing tube 7
Second side is splicing tube 3  

 

Update (10/09/2025 @13:25):

Splicing is in progress  

 

Update (10/09/2025 @12:24):

Technicians are currently prepping the last end of the cable  

 

Update (10/09/2025 @11:23):

Technicians just finished stringing the cable. Further prepping in progress on one end 

 

Update (10/09/2025 @ 10:05):

Technicians are on site preparing for repairs  

 

Update (10/09/2025 @ 08:55):

Technicians are on site troubleshooting.  

 

#NalediPhase2 #Vumatel #Outage 


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