Link Layer is currently experiencing the following issue:
Start Date & Time: 03/04/2025 @11:40
Affected Area/s: Nagina
Impact: Customers may experience no connectivity.
Link Layer technicians are currently investigating. There is no ETR at the moment.
Update (16/04/2025 09:49):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/04/2025 @14:18):
Kindly note that the fibre has been damaged by municipal workers in the Nagina area. Please note that our team is busy localizing the fault. Further updates will follow.
Update (03/04/2025 @11:42):
The team are currently enroute to the area, once investigations have been completed further information will be provided
#Nagina #LinkLayer #Outage
