Link Layer is currently experiencing the following issue:
Start Date & Time: 15/03/2025 @08:00
Affected Area/s: Nagina
Impact: Customers may experience no connectivity.
Link Layer technicians are currently investigating. There is no ETR at the moment.
Update (16/03/2025 @ 14:05):
Link layer confirmed that this outage was resolved on 16/03/2025 @ 14:05. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (15/03/2025 @11:05):
Please note the upstream provider has confirmed they see the link down and are currently assigning technicians to test accordingly. Further updates will follow.
Update (15/03/2025 @11:05):
Please kindly note our team is currently onsite investigating.
#Nagina #LinkLayer #Outage