Nagina

Link layer is currently experiencing the following issue:

Start Date & Time: 28/11/2024 @13:50
Affected Area/s: Nagina
Impact: Customers may experience no connectivity.

Link layer technicians are currently investigating. There is no ETR at the moment.

Update (28/11/2024 @ 15:20):
Link layer confirmed that this outage was resolved on 28/11/2024 @ 15:20. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (28/11/2024 @ 15:01):
Our team have localised the damage. This was caused by a grass cutting team in the area. The team are now repairing.

Update (28/11/2024 @14:06):
Our team are currently enroute to the area, once investigations have been completed further information will be provided.

#Nagina #Linklayer #Outage