Vumatel is currently experiencing the following issue:
Start Date & Time: 05/02/2026 @ 16:24
Affected Area/s: Mpumalanga Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (06/02/2026 @ 11:30):
Vumatel confirmed that this outage was resolved on 06/02/2026 @ 10:37. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 06/02/2026 09:52
Vendor technicians tested the link and found 1 fibre testing down at 11.5km Cato Ridge POP
Update: 06/02/2026 08:11
Vendor technicians are en-route to site to work on restoring services
Update (06/02/2026 @ 06:37):
Vendor technicians will continue with repairs this morning, awaiting ETA. More updates to follow.
Update (05/02/2026 @ 19:26):
Kindly note that the Vumatel Civil Team is now on site. We will continue to follow up and advise on progressive updates.
Update (05/02/2026 @ 18:42):
A follow-up request has been made with the Vumatel vendor regarding the current status of fault restoration. Further updates will follow
Update (30/01/2026 @ 18:17):
Link down has been logged with vendor to investigate what resolution can be made to resolve the incident reported.
#MpumalangaZone1 #Vumatel #Outage
