Vumatel is currently experiencing the following issue:
Start Date & Time: 29/05/2025 @ 17:30
Affected Area/s: Mpumalanga Zone 2, Mpumalanga Zone 1
Impact: Customers will experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (06/06/2025 @ 18:31):
Vumatel confirmed that this outage was resolved on 06/06/2025 @ 16:26. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (06/06/2025 @ 12:06):
Teams are onsite and are continuing to actively troubleshoot the remaining fallout cases.
The next update will be shared by 18:00
Update (06/06/2025 @ 08:49):
Teams are back onsite this morning and actively troubleshooting the remaining fallout cases. Next update will be at 12:00.
Update (05/06/2025 @ 21:12):
Bulk provisioning has been completed, and the remaining fallouts will be attended tomorrow morning.
Update (05/06/2025 @ 18:44):
Please note that technicians are still working on restoring the remaining down services. Meanwhile, reprovisioning is in progress for some cases. Further updates will be provided at 9 PM
Update (05/06/2025 @ 17:32):
The current work orders remain in progress within the Provisioning Queue, and bulk provisioning for Mpumalanga is scheduled to commence at 17:40
Update (05/06/2025 @ 14:01):
Teams are onsite actively troubleshooting the remaining fallout cases. Next update will be at 16:00
Update (05/06/2025 @ 12:04):
96f feeding Zone 2 is now cut since it had a kink, and some links were down>Teams are busy preparing and will quickly start splicing. Next update will be at 14h00
Update (05/06/2025 @ 09:53):
Teams are onsite actively troubleshooting the remaining fallout cases. Next update will be at 12:00.
Update (05/06/2025 @ 08:12):
Teams are onsite busy with troubleshooting.
Update (04/06/2025 @ 20:04):
Repairs on hold due to safety reasons.
Update (04/06/2025 @ 18:44):
Technicians are still busy with splicing.
Update (04/06/2025 @ 17:37):
Splicing in progress
Update (04/06/2025 @ 12:17):
Teams still currently troubleshooting links testing down. Further updates to follow at 18:00
Update (04/06/2025 @ 09:10):
Teams are onsite actively troubleshooting the remaining fallout cases, updates to follow at 12:00
Update (04/06/2025 @ 08:25):
Technicians are on site continuing with troubleshooting.
Update (03/06/2025 @ 18:49):
Repairs on hold due to safety reasons. Technicians will continue repairs in the morning.
Update (03/06/2025 @ 16378):
Technicians are currently working on the joint where the diversions are. Further updates to follow at 19h00.
Update (03/06/2025 @ 12:08):
Technicians are currently performing splicing work on the additional fault that was identified. Once completed, they will proceed to address the remaining fallout cases. Further updates will be shared by 16:00
Update (03/06/2025 @ 09:02):
Technicians have discovered further damage due to vandalism. Resolving this issue will take precedence before work can resume on the remaining fallout cases., further updates will be shared by 12:00.
Update (03/06/2025 @ 08:18):
Technicians are on site to continue with repairs.
Update (02/06/2025 @ 22:05):
Repairs are being deferred to tomorrow morning
Update (02/06/2025 @ 18:05):
Technicians are actively working on the remaining fallout cases. Further updates will be shared at 21:00
Update (02/06/2025 @ 13:35):
Splicing update -Teams are now splicing Tube 4 on the second cable.
Update (02/06/2025 @ 12:56):
Splicing in progress. +-60 fibres to complete
Update (02/06/2025 @ 11:12):
Splicing is still in progress - teams are busy with the second 96F cable.
Update (02/06/2025 @ 09:41):
Splicing is in progress
Update (01/06/2025 @18:15):
Repairs are on hold due to safety reasons. The area is extremely volatile at this time of the day, technicians will continue with repairs tomorrow morning.
Update (01/06/2025 @17:28):
Splicing in progress on the 7th tube.
Update (01/06/2025 @16:06):
Splicing still in progress - 48f done of the 2nd 96f.
Update (01/06/2025 @14:49):
Splicing is in progress on the second 96f cable.
Update (01/06/2025 @11:56):
splicing still in progress
Update (01/06/2025 @10:07):
Technicians have started splicing.
Update (01/06/2025 @08:31):
Technicians are on site preparing for repairs.
Update (01/06/2025 @07:22):
Technicians are continuing with repairs this morning .
Update (31/05/2025 @17:29):
Repairs on hold due to safety reasons - technicians will continue with repairs tomorrow morning.
Update (31/05/2025 @15:21):
Floating is still in progress. Next update will be provided at 17h00.
Update (31/05/2025 @13:54):
Teams is still floating
Update (31/05/2025 @12:22):
Technicians are floating in new cable
Update (31/05/2025 @12:09):
Technicians are busy with repair, Splicing is in progress
Update (31/05/2025 @10:15):
Splicing is in progress
Update (31/05/2025 @09:13):
The floating team is on site, preparing for repairs
Update (31/05/2025 @08:26):
Floating Team on route, ETA approximately 2hrs
Update (31/05/2025 @07:46):
Technicians are onsite waiting on floating team to arrive.
Update (30/05/2025 @ 18:03):
Technicians will continue with repairs tomorrow morning.
Update: 30/05/2025 15:07
Techs onsite awaiting floating team to arrive
Update (30/05/2025 @ 12:44):
Floating team will be delayed. BMCT is trying to arrange another team to assist . More updates to follow.
Update (30/05/2025 @ 11:48):
Civil is still in progress with trenching . More updates to follow.
Update: 30/05/2025 10:14
Civil team has arrived and work has commenced
Update: 30/05/2025 09:13
Technicians are onsite pulling slack
Update: 30/05/2025 08:15
Technicians are en route to the area. Further updates will be provided when they have started with repairs.
Update (29/05/2025 @ 18:25):
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Technicians will start with Repairs tomorrow morning
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