Vumatel is currently experiencing the following issue:
Start Date & Time: 26/11/2025 @ 11:04
Affected Area/s: Mpumalanga, Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update 26/11/2025 @19:02
Vumatel confirmed that this outage was resolved on 26/11/2025 @19:02. Please restart your devices and contact our Support Team should you still experience connection issues.
Update 26/11/2025 @18;38
Vendor technicians are now splicing
Update 26/11/2025 @16:09
The vendor has confirmed a fibre break. Due to the severity of the damage, the vendor will need to work on one link at a time, further updates to be communicated at 6pm.
Update 26/11/2025 @14:56
The vendor has identified a cable break. Vumatel technicians are currently on-site working to restore the link. Further updates will be provided
Update 26/11/2025 @ 12:39
Please note Vendor technicians are still pending ETA from the Ops team. We will advise once confirmed
#Mpumalanga, #Zone1 #Vumatel #Outage
