Vumatel is currently experiencing the following issue:
Start Date & Time: 13/11/2025 @ 08:15
Affected Area/s: Mpumalanga Zone 1, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/11/2025 @ 16:40):
Vumatel confirmed that this outage was resolved on 13/11/2025 @ 16:40. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/11/2025 @ 16:02):
Vendor techs are in the process of splicing 2 x 144f joints and targeting at 22h00 ETR
Update (13/11/2025 @ 15:11):
LA technicians are prepping the second joint for splicing
Update (13/11/2025 @ 14:17):
Vumatel technicians are on site splicing the first joint . More updates to follow.
Update (13/11/2025 @ 12:30):
Vumatel technicians are enroute to the POP for further investigation. Feedback will be provided once testing is completed . More updates to follow.
Update (13/11/2025 @ 10:37):
The Vendor is still investigating
They are observing the link to be up with minimal traffic, we will advise further.
Update (13/11/2025 @ 09:05):
The vendor has acknowledged receipt of the logged case. Further information will be shared as soon as it becomes available
Update (13/11/2025 @ 08:13):
Vumatel technicians have been notified of the possible outage.
#MpumalangaZone1 #Durban #Vumatel#Outage
