Vumatel is currently experiencing the following issue:
Start Date & Time: 08/11/2025 @12:03
Affected Area/s: Mpumalanga Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 08/11/2025 @ 23:26. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (08/11/2025 @23:03):
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The link is related to change CHG-000011879
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Update (08/11/2025 @23:03):
The Vumatel Team is at point of break
Update (08/11/2025 @19:53):
The Break is located, and six cables were cut by the electrical department. The Vumatel team is on-site checking for restoration.
Two extra splicers on route to assist.
Update (08/11/2025 @17:49):
Vumatel Technicians are preparing to first joint
Update (08/11/2025 @13:33):
The vendor has advised that the link is affected by their ongoing emergency cutover activity
Update (08/11/2025 @13:30):
Vumatel confirmed the link is down again. They have notified the vendor to investigate further
Update (08/11/2025 @12:57):
Vumatel confirmed that this outage was resolved on 08/11/2025 @12:57. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/11/2025 @12:07):
Vendor has been notified to investigate
#MpumalangaZone1 #Vumatel #Outage
