Vumatel is currently experiencing the following issue:
Start Date & Time: 01/09/2025 @12:07
Affected Area/s: Mpumalanga Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/09/2025 @ 17:24):
Vumatel confirmed that this outage was resolved on 01/09/2025 @ 17:24. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/09/2025 @ 16:43):
Please note that the technicians are busy with splicing
Update (01/09/2025 @ 15:21):
Vendor's ETA to Pinetown POP is 20 minutes
Update (01/09/2025 @14:31):
Technicians have been notified of the break. Awaiting ETA from the vendor.
Update (01/09/2025 @12:57):
Vendor update: Please note that we are observing a common break in the same area, we are currently pending ETA for our technicians to go and test.
We will advise on ETA once confirmed.
#MpumalangaZone1 #Vumatel #Outage