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Mpumalanga Zone 1 - INC-000015958

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Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 01/06/2025 @21:41 

Affected Area/s: Mpumalanga Zone 1  

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (02/06/2025 @ 12:55):

Vumatel confirmed that this outage was resolved on 02/06/2025 @ 12:55. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (02/06/2025 @ 11:40):

 Vendor technicians are still localizing the break; they have also advised that the cables were eaten by Rodents. Further updates will be provided as soon as possible.  

 

Update (02/06/2025 @ 10:19):

 Vendor Technicians are on site and have identified a cable break. Additional updates will be provided as work progresses.  

 

Update (02/06/2025 @ 08:51):

 Vendor technician is on route to site - eta:10h00  

 

Update (02/06/2025 @ 08:28):

 Vendor technicians have been assigned to investigate the fault - eta to follow.  

 

Update (01/06/2025 @ 22:59):

 Vendor Technicians has been assigned  

 

#MpumalangaZone1 #Vumatel #Outage


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