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Mpumalanga Zone 1 - INC-000009993

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 25/04/2025 @ 07:12

Affected Area/s: Mpumalanga Zone 1

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (26/04/2025 10:16):

Vumatel confirmed that this outage was resolved on 25/04/2025 16:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (25/04/2025 @ 12:54):

Services have restored.

 

Update (25/04/2025 @ 11:07):

Vendor technicians are busy with splicing

 

Update (25/04/2025 @ 10:32):

Vendor Technicians are busy preparing to splice 2 joints

 

Update (25/04/2025 @ 09:38):

The Civil team is on site, they are pulling cables

 

Update (25/04/2025 @ 08:07):

Vendor technicians have located point of break, waiting for a civil team to assist them with trenching the point of break.  

 

#MpumalangaZone1 #Vumatel #Outage


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