Vumatel is currently experiencing the following issue:
Start Date & Time: 07/03/2025 @ 09:34
Affected Area/s: Mpumalanga Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (07/03/2025 @ 15:27):
Vumatel confirmed that this outage was resolved on 07/03/2025 @ 15:27. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update 07/03/2025 @15:12
Please note that techs advised that they are busy splicing.
Update 07/03/2025 @14:17
Please note that technicians are still on-site and actively working on repairs.
Update 07/03/2025 @13:06
Civil team has arrived, and work has commenced.
Update 07/03/2025 @12:26
Civil team has been dispatched to assist the techs onsite, we will advise when they are onsite.
Update 07/03/2025 @11:08
Technicians are still onsite testing and 1,8 km away from the break.
Update 07/03/2025 @ 10:21
Technicians are onsite testing and Both fibers dis at 14 km testing from the pop.
Update 07/03/2025 @ 10:00
Technicians have been dispatched to localize fault, ETA of 30 min.
#Mpumalanga #Zone1 #Vumatel #Outage