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Mpumalanga Zone 1 - INC-000006406

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 14/02/2025@ 11:00

Affected Area/s: Mpumalanga Zone 1

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (15/02/2025 @ 08:39):

Vumatel confirmed that this outage was resolved on 14/02/2025 @ 22:25. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (14/02/2025 @17:47):

Technicians are busy Splicing  

 

Update (14/02/2025 @17:40):

Technicians have started splicing on the affected 2 joints  

 

Update (14/02/2025@ 15:59):

 Technicians are busy pulling cable and splice 2 joints.

 

Update (14/02/2025@ 15:00):

 Vendor techs confirmed there is the break in the area. Techs already busy with repairs and they need to splice 2 joints.

 

Update (14/02/2025@ 12:30):

 Technicians are onsite testing equipment  

 

Update (14/02/2025@ 11:56):

 Technicians have been dispatched: ETA 20 minutes  

 

#MpumalangaZone1 #Vumatel #Outage


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