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Mpumalanga Zone 1 - INC-000005972

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 28/01/2025 00:50

Affected Area/s: Mpumalanga Zone 1, Durban

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (29/01/2025 07:46):

Vumatel confirmed that this outage was resolved on 28/01/2025 11:19. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 28/01/205 10:00

Associated tickets are being tested to ensure no further work is required

 

Update: 28/01/205 09:57

The fiber disconnect is 133m from the Cato Ridge POP, and the  technicians are currently busy localizing the issue.  

 

Update: 28/01/205 09:19

Technicians have reported access delays from the client.
They will now proceed with testing from the POP.  

 

Update: 28/01/205 09:04

Technicians are on site localizing the fault  

 

Update: 28/01/205 08:36

 Teams have been dispatched to the area, and their estimated time of arrival (ETA) is 1 hour.  

 

Update: 28/01/205 03:33

Repairs on hold due to safety reasons: Please note it was advised

 

Update: 28/01/205 03:27

Please note it was advised that the area is unsafe at this time 

 

Update: 28/01/205 01:59

Please note that techs are onsite testing and Fiber diss 131m from POP, techs busy localizing.

 

 

Update: 28/01/205 01:20

Link Africa Update: Please note that we have dispatched a tech 

 

#MpumalangaZone1 #Vumatel #Outage


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