Vumatel is currently experiencing the following issue:
Start Date & Time: 13/01/2026 @ 17:00
Affected Area/s:Mpumalanga Zone 1, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (14/01/2026 @ 06:57):
Vumatel confirmed that this outage was resolved on 13/01/2026 @ 21:52. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/01/2026 @ 21:29):
Vendor technicians have reported that Multiple damages on route due to excavations in Hammarsdale.
Technicians are still onsite working towards restoring the fault.
Progressive updates to be shared once received.
Update (13/01/2026 @ 20:35):
A follow-up request has been sent to the vendor. Further updates will be shared as they become available
Update (13/01/2026 @ 18:49):
The vendor has acknowledged our request and has assigned a technician to attend to the fault . More updates to follow.
#MpumalangaZone1 #Durban #Vumatel #Outage
