Vumatel is currently experiencing the following issue:
Start Date & Time: 12/07/2025 @ 09:20
Affected Area/s:Mpumalanga Zone 1, Durban
Impact: Customers may experience no/ connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/07/2025 @ 10:37):
Vumatel confirmed that this outage was resolved on 12/07/2025 @ 18:47. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (12/07/2025 @ 13:03):
Vendor update: technicians advised that the civil team is working on a new route. . More updates to follow.
Update (12/07/2025 @ 11:34):
Kindly note that techs confirmed to be onsite at the POP testing and Both fibers diss 5.5km from catoridge, vendor has dispatched a civil team to assist the techs onsite. . More updates to follow.
#MpumalangaZone1 #Vumatel #Outage
