Vumatel is currently experiencing the following issue:
Start Date & Time: 28/07/2026 @11:57
Affected Area/s: Mpumalanga C
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (29/07/2026 @19:06):
Vumatel confirmed that this outage was resolved on 29/07/2026 @ 29/07/2026 @19:06. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/07/2026 @17:28):
Vumatel technicians are splicing second last joint
Update (29/07/2026 @ 16:33):
Technicians are currently diverting the link.
Update (29/07/2026 @ 16:04):
The technicians have started with splicing.
Update (29/07/2026 @ 15:03):
Technicians have found the break to be on a feeder fibre tube due to municipal works. Feeder fibre has been found and spare fibre is being allocated.
Update (29/07/2026 @ 14:56):
The vendor technicians are still on site working on repairs.
Update (29/07/2026 @ 13:10):
Vendor technicians are busy aligning fibres for repairs.
Update (29/07/2026 @ 11:44):
Vendor technicians are currently onsite conducting tests.
Update (29/07/2026 @ 09:57):
Vumatel Vendor technicians have arrived on site for investigation.
Update (29/07/2026 @ 08:20):
Vendor technicians are enroute to site for further investigations.
Update (29/07/2026 @ 05:37):
Vendor techs diverted fibre however the link is not restoring. they need access to the other side so they can test from the client.
Update (28/07/2026 @ 23:22):
Vumatel technicians are actively engaging with the fiber provider on the fault and will share progress updates as soon as possible.
Update (28/07/2026 @ 21:18):
We are actively engaging with the fiber provider on the fault and will share progress updates as soon as possible.
Update (28/07/2026 @19:43):
Link Africa technicians are currently busy with fiber splicing. They will provide a further update once the splicing has been completed.
Update (28/07/2026 @18:47):
Update has been requested, feedback will be shared as soon as possible
Update (28/07/2026 @ 16:56):
We are actively engaging with the fibre provider on the fault and will share progress updates as soon as possible.
Update (28/07/2026 @ 14:59):
Vumatel technicians has confirmed that there is no slack remaining on the cable, and all the tubes have disengaged from the joint.
Update (28/07/2026 @ 14:22):
Technicians are onsite and have identified fiber diss at 6.522km
Update (28/07/2026 @ 13:26):
Please note that ETA for technicians is 35 minutes.
Update (28/07/2026 @ 13:11):
Progressive update will be shared once received from vendor.
#MpumalangaC #Vumatel #Outage
