Vumatel is currently experiencing the following issue:
Start Date & Time: 27/07/2026 @16:49
Affected Area/s: Mpumalanga C
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/07/2026 @ 08:29):
Vumatel confirmed that this outage was resolved on 28/07/2026 @ 08:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/07/2026 @ 07:02):
We are actively engaging with the fiber provider on the fault and will share progress updates as soon as possible.
Update (28/07/2026 @ 04:47):
Splicing still in progress.
Update (28/07/2026 @ 01:03):
Vendor technicians are busy with splicing.
Update (27/07/2026 @ 23:07):
Update from vendor: Please note that civil team is busy pulling the temp cable.
Update (27/07/2026 @ 21:25):
Vendor update, the fault is related to the cable break we have in catoridge, techs are on-site working towards restoring the services.
Update (27/07/2026 @18:02):
Vumatel are actively engaging with the fiber provider on the fault and will share progress updates as soon as possible
#MpumalangaC #Vumatel #Outage
