Vumatel is currently experiencing the following issue:
Start Date & Time: 21/07/2026 @ 08:53
Affected Area: Mpumalanga C
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (21/07/2026 @ 16:41):
Vumatel confirmed that this outage was resolved on 21/07/2026 @ 16:41. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (21/07/2026 @ 16:08):
Splicing in progress
Update (21/07/2026 @ 14:28):
Vumatel technicians found an additional fault on the cable and have started the repairs.
Update (21/07/2026 @ 12:21):
Vumatel technicians are currently busy diverting the fiber. They have confirm one leg is disconnected between 2x manholes.
Update (21/07/2026 @ 12:11):
We are actively engaging with the Vumatel fiber provider on the fault and will share progress updates as soon as possible.
Update (21/07/2026 @ 11:04):
Vumatel technicians have confirmed a disconnect. Technicians are heading to the disconnect point.
Update (21/07/2026 @ 10:18):
Vumatel technicians have been dispatched to localize fault, ETA is 60 minutes
#MpumalangaC #Vumatel #Outage
