Mpumalanga C - INC-000031028

Vumatel is currently experiencing the following issue:  

Start Date & Time: 19/05/2026 @ 21:31 

Affected Area: Mpumalanga C  

Impact: Customers may experience no connectivity. 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update: (20/05/2026 @19:30)

Spilcing is almost completed. Technicians are doing additional testing, suspecting an additional break 

Update: (20/05/2026 @18:21)

Vumatel technicians are still splicing. The had to do a few diverts on one of the joints. With the bypass they need to identify on the second joint  

Update: (20/05/2026 @17:15)

Splicing still in progress, second joint also being spliced 

Update: (20/05/2026 @ 15:57)

 Technicians are still splicing  

Update: (20/05/2026 @ 14:56)

 Splicing has started on the first joint  

Update: (20/05/2026 @14:16)

Prepping has commenced on the first joint. The teams will start splicing as soon as possible.

Update (20/05/2026 @ 13:11):

Civils is moving the damaged manhole away from bridge edge  

Update (20/05/2026 @ 12:13):

Civils team on site, working on best plan for restoration  

Update: 20/05/2026 @ 10:58

Vendor technicians tested a disconnect @ 8.6km testing from Cato pop waiting for security.  

Update: 20/05/2026 @ 09:58

 A follow-up request has been made with the vendor regarding fault restoration. An update will be provided once more information becomes available  

Update: 20/05/2026 @ 08:22

 Vendor team enroute, ETA 1 hour.  

Update: 20/05/2026 @ 01:08

Please note that the vendor technicians will be dispatched tomorrow, and ETA will be shared once the techs are en route to the site.  

Update: 20/05/2026 @ 00:55

 Vendor technicians are still investigating the fault. Next update at 3 am.  

Update: 19/05/2026 @ 23:35

 Vendor teams have confirmed and acknowledged that the link is down. Feedback will be shared as soon as possible.  

#MpumalangaC#Vumatel #Outage