Vumatel is currently experiencing the following issue:
Start Date & Time: 14/10/2026 @ 11:35
Affected Area/s: Mpumalanga C, Durban
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/10/2026 @ 07:30):
Vumatel confirmed that this outage was resolved on 14/10/2026 @ 21:41. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/10/2026 @18:42):
Splicing in progress on the 1st joint. Another team is preparing the 2nd joint
Update (14/10/2026 @17:29):
Fibre splicing work is currently underway. Further updates will be provided as progress is made.
Update (14/10/2026 @15:23):
Vumatel team has confirmed that the fault is not related to a switch failure but is due to dual fibre breaks. Further updates will be provided as work progresses.
Update (14/10/2026 @ 13:15):
Vumatel Engineers have identified the root cause of the issue as a switch failure/malfunction. The Engineering team is currently investigating and working on a resolution to restore the affected service. No ETR is available at this stage.
#Mpumalanga #Vumatel #Outage
