Vumatel is currently experiencing the following issue:
Start Date & Time: 31/07/2026 @ 11:01
Affected Area/s: Mpumalanga C
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/08/2026 @ 02:58):
Vumatel confirmed that this outage was resolved on 01/08/2026 @ 02:58. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/08/2026 @ 02:05):
1 fiber is currently live while the other fiber is showing a disconnection of 3 km after splicing.
Update (01/07/2026 @ 00:45):
Vumatel Technicians have identified a fiber discontinuity at approximately 11 km mark. Further updates will be provided as progress is made.
Update (01/08/2026 @ 00:03):
Vendor technicians are on route to the site. Their estimated time of arrival is 00:30.
Update (31/07/2026 @ 23:37):
The vendor team's arrival at the site was delayed due to a vehicle related issue. Alternative transportation has been arranged to enable the team to proceed with the service restoration activities.ETA to be shared.
Update (31/07/2026 @20:43):
Vumatel Technicians are still on site working to restore services. Damage is worse than initially expected.
Update (31/07/2026 @19:10):
Splicing in progress
Update (31/07/2026 @19:00):
Splicing in progress
Update (31/07/2026 @17:33):
Cable kinked. Vendor has done the cut; they are busy redoing the joint
Update (31/07/2026 @ 16:02):
OLT is down again. Technicians have been notified.
Update (31/07/2026 @ 15:13):
Vumatel confirmed that this outage was resolved. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (31/07/2026 @ 13:24):
Vumatel technicians are testing and aligning fibres, Splicing will commence as soon as possible.
Update (31/07/2026 @ 12:26):
The vendor technicians are on site busy with investigations.
#MpumalangaC #Vumatel #Outage
